Meet Siena
Siena is the Agent of Record for CX, built for consumer brands like Spanx, FIGS, Brooklinen, and Grüns.
It runs as a connected multi-agent stack on top of a shared intelligence layer: agents that sell, support, listen, handle social and voice across the entire customer journey, turning every conversation into signal you can act on.
The team
We are a small, fully distributed, general team. We have built leverage into how we work, which is what lets a team this size move at the speed we do.
We hire athletes. Everyone here owns real outcomes, defaults to writing over meetings, communicates with directness, and acts the moment they see something worth acting on. Low ego, high standards, fast clock.
If you want to set the bar rather than follow one, keep reading.
The Role
As a Deployment Manager, AI Agents, you own the delivery side of the business. You're embedded in customer accounts, managing complex multi-stakeholder deployments from kick-off through sustained automation performance. You're the person who keeps things moving when complexity is high, timelines are tight,



and no two accounts look the same.
This isn't a role for order-takers. The deployment team is the difference between a customer that churns and one that expands, and you own that outcome.
What You'll Do
- Own deployments from zero to live: kick-off, automation setup, stakeholder alignment, and hitting the metrics that matter
- Co-lead strategic accounts with senior team members, taking on responsibility progressively as you ramp
- Apply your CX ops knowledge to diagnose why accounts are stuck (helpdesk configuration, ticket routing gaps, automation logic, escalation failures) and drive the fix
- Keep every account you touch moving: daily updates, proactive escalations, clear documentation of progress and blockers
- Manage customer expectations with confidence: hold timelines, push back when scope creeps, and keep relationships intact when things get hard
- Shadow and support senior team memb

📌 Deployment Manager, AI Agents (Argentina)
🏢 siena
📍 Argentina