STAIRCASE FLOWRetention Marketing Agency for DTC E-Commerce Brands

? Senior Account Manager ?Location: Remote
Type: Full-Time
Experience: 3 to 5+ Years
Hours: 9:00 AM to 5:00 PM Eastern, Monday through Friday

This Role Is For You If...

You can open a brand’s Klaviyo account and quickly spot what needs work.

You notice missing flows, weak segmentation, poor timing, underperforming campaigns, and opportunities the brand is not taking advantage of.

When you get a great email from a brand, you pay attention to why it worked. Maybe you save it, break down the structure, study the offer, or look at how the CTA was positioned.

If you see a welcome flow averaging 40% open rates, your first thought is probably how you can improve it.

You care about the details behind email performance. Subject lines, preview text, creative direction, segmentation, timing, offers, CTAs, flow logic, and testing all matter to you.
You also understand that what works for one brand may not work for another.
If that sounds like how you approach retention marketing, keep reading.

About Staircase Flow





Staircase Flow is a retention marketing agency working with DTC e-commerce brands.

We’ve helped generate more than $35M in revenue, worked with 65+ clients, and maintained a 94% client retention rate.

Our work focuses on building and improving the systems that turn more site visitors into first-time buyers and more first-time buyers into repeat customers.

That includes:
• Automated email flows
• Weekly campaigns
• SMS
• Pop-ups
• Segmentation
• Testing
• Ongoing Klaviyo optimization

We work with brands across fashion, jewelry, supplements, health, personal care, and other e-commerce categories.

We are growing and looking for someone who can take ownership of client accounts and help us keep improving the quality of work we deliver.

The RoleYou will manage the day-to-day strategy and execution for up to 6 DTC brands at a time.
You will be responsible for making sure the emails we send are

📌 Senior Klaviyo Account Manager (Argentina)
🏢 Staircase Flow
📍 Argentina