02 oct
|
Akamai Technologies
|
Argentina
02 oct
Akamai Technologies
Argentina
Are you excited to work with innovative security products?
Do you enjoy working with innovative solutions and helping enterprise customers to achieve their desired outcomes?
Join Akamai's Enterprise Security Group and work with Guardicore
Akamai Guardicore is changing how organizations protect their data centers and clouds from advanced threats. Our team boasts some of the most talented and experienced cybersecurity and data center experts in the field. We're always looking for new people to inspire us and make us better.
Partner with the best
The Technical Account Manager role involves leveraging technical expertise to optimize Guardicore platform value through micro-segmentation, ZTNA, and DNS Firewall solutions.
As a Senior Technical Account Manager, Microsegmentation, you will be responsible for:
- Serving as the dedicated technical resource, assisting the customer with optimal platform configuration and use case strategy to drive maximum value
- Aggregating technical challenges and collaborating with Guardicore's services and support teams to ensure speedy resolution
- Building a complete picture and success plan of a customer's environment, processes, and deployment characteristics
- Becoming the internal champion and voice of the customer, liaising with product, support, services, and other teams for long-term success
- Maintaining operational excellence, managing to key KPIs including Net and Gross Retention, NPS, and Customer Health
- Working remotely with our customers in the META region, with the ability to travel on-site when required
Do what you love
To be successful in this role you will:
- Have relevant experience in Enterprise Networking, CyberSecurity, or DevOps in a customer-facing role
- Demonstrate a working knowledge of networking protocols, firewalls, and cybersecurity principles
- Have troubleshooting and deployment experience with Windows and Linux environments, and building solutions with basic scripting and API (i.e., Python, REST)
📌 Senior Technical Account Manager, Microsegmentation (Argentina)
🏢 Akamai Technologies
📍 Argentina