Business Assistants Team Lead - Supervising Associate with German - EY GDS

Location: CABA

Other locations: Primary Location Only

Date: Sep 28, 2026

Requisition ID: 1747369

Supervising Associate – Business Assistants team with German language

Job Summary: The Team Leader for the Business Assistant is responsible for leading a high-performing team of Business Assistants who provide critical support to senior leaders across the organization. This role ensures operational excellence, fosters collaboration and innovation, and drives continuous improvement within the team. The Team Leader will play a vital role in aligning support services with business goals, building a culture of service excellence, and mentoring team members to achieve their professional best.

Key Responsibilities

Leadership & Team Management
- Lead, coach, and manage a team of Business Assistants supporting multiple executives or functions.
- Foster a culture of trust, collaboration, and accountability within the team.
- Conduct regular check-ins, performance reviews, and developmental conversations.




- Champion team engagement, motivation, and recognition initiatives.

Operational Oversight
- Oversee daily operations and ensure consistent, high-quality support is delivered.
- Monitor service level agreements (SLAs), workload distribution, and support effectiveness.
- Drive process standardization, documentation, and best practice sharing within the CoE.
- Identify and implement improvements in support tools, templates, and workflows.

Stakeholder Relationship Management
- Serve as the primary liaison between executives and the EA team, ensuring alignment and responsiveness to evolving needs.
- Facilitate feedback loops with business leaders to enhance the EA service experience.
- Act as an escalation point for issue resolution and conflict management.

Talent Development & Capability Building
- Identify training needs and coordinate upskilling programs (e.g., tech tools, executive communicatio

📌 Business Assistants Team Lead (Buenos Aires)
🏢 Ernst & Young Advisory Services Sdn Bhd
📍 Buenos Aires