Bilingual Service Desk Team Lead (Argentina)

Bilingual Service Desk Team Lead (Argentina)

02 oct
|
Cognizant
|
Argentina

02 oct

Cognizant

Argentina

Cognizant in Buenos Aires, Argentina, is seeking a Service Desk Team Leader to supervise a team of analysts providing first-line support across Latin America, ensuring service excellence and meeting operational objectives.
You will lead, coach, and develop the team, monitor SLA/KPI performance, manage workforce planning, handle escalations, and drive ITIL-driven improvements in collaboration with service delivery managers and clients.

📌 Bilingual Service Desk Team Lead (Argentina)
🏢 Cognizant
📍 Argentina

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