Role Overview

The Software Configuration Coordinator is accountable for planning, coordinating, and governing software changes and releases across the enterprise landscape. This role ensures changes are promoted in a controlled, compliant, and risk-aware manner by partnering with development, Basis, enhancement, testing, and release teams.

This position is highly process-driven and requires experience with SAP Solution Manager (ChaRM, Enhanced Retrofits, Focused Build, Solution Documentation) and SAP Transport Management System (STMS) . The role is critical to maintaining system stability and enabling timely, high-quality releases.

Key Responsibilities

- Plan, coordinate, and govern software releases and transport movements across the SAP landscape
- Manage and oversee end-to-end Change Request Management (ChaRM) activities
- Review, analyze, and remediate transport conflicts and retrofit issues prior to production promotions
- Ensure adherence to release, change, and transport management processes
- Coordinate with general, cross‑functional teams (Basis, Development, Testing, Business) to align on release readiness
- Monitor dependencies and interrelationships among SAP modules to mitigate risk
- Maintain accurate and up‑to‑date solution and release documentation
- Support governance forums by providing release status, risk assessments, and impact analysis
- Enforce process compliance while enabling timely delivery of business changes

Required Skills & Experience

- Strong understanding of the Software Development Life Cycle (SDLC)
- Hands‑on experience with:
- SAP Solution Manager (ChaRM, Enhanced Retrofits, Focused Build, Solution Documentation)
- SAP Transport Management System (STMS)
- Experience with IT Service Management tools (, ServiceNow)




- Knowledge of ITIL Service, Change, and Release Management practices
- Ability to lead and influence cross‑functional, multi‑location teams
- Strong analytical, problem‑solving, and decision‑making skills
- Able to manage multiple parallel releases and priorities with clear communication and effective organization
- Proficiency in English business language required

Behavioral & Professional Competencies

- Detail- and quality-focused, with a consistent approach to following and improving processes
- Works effectively with distributed teams, including coordinating work across time zones and knowing when to escalate risks
- Excellent stakeholder communication and relationship‑building skills
- Adapts to changing priorities by re-planning work, communicating trade-offs, and maintaining delivery quality

Why This Role is Critical

The Software Configuration Coordinator plays a key governance role in ensuring:

- System stability during frequent releases
- Timely promotion of critical fixes and enhancements
- Reduced release risk through structured, repeatable processes

What we offer

As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here’s a snapshot of what we offer:

- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs.

📌 Software Configuration Coordinator - EY Global Delivery Services (Buenos Aires)
🏢 EY
📍 Buenos Aires