01 oct
|
Pavago
|
Argentina
Office Manager & Production Coordinator
Position Type: Full-Time, Remote
Working Hours: U.S Business Hours
About the RoleWe are looking for an organized and detail-oriented Office Manager & Production Coordinator to support Titan Roof's California operations.
This role combines permit coordination, customer communication, invoicing, production scheduling, job documentation, and day-to-day administrative support. You’ll work closely with project managers and field crews to keep projects organized, compliant, and moving forward from signed contract through project close-out.
What You’ll OwnPermit Pulling
• Manage the full permit process for roofing projects across Titan Roof's California service area.
• Track permit applications and follow up with local municipalities.
• Ensure every job is fully compliant before work begins.
Customer Coordination
• Serve as the primary point of contact for homeowners and commercial clients.
• Answer inbound calls and respond to customer inquiries.
• Keep customers informed throughout the production cycle.
• Escalate issues requiring field decisions to the appropriate project manager.
Invoicing & Billing
• Generate, send, and track invoices using QuickBooks.
• Reconcile payments and maintain accurate records.
• Flag outstanding balances to the appropriate team member in a timely manner.
Production Scheduling Support
• Work alongside project managers and field crews to coordinate job timelines.
• Confirm material deliveries.
• Identify and flag scheduling conflicts before they affect crews on the ground.
Job & Document Management
• Maintain accurate and up-to-date project records in JobNimbus.
• Keep photos, contracts, notes, and permit documentation organized.
• Ensure the team has a reliable single source of truth for every active job.
Administrative Operations
• Handle day-to-day office tasks, including filing and data entry.
• Manage internal communication and administrative needs.
• Support the smooth operation of the Calif
📌 Office Manager (Argentina)
🏢 Pavago
📍 Argentina