Receptionist (Construction)
Position Type: Full-Time, Remote
Working Hours: U.S Business Hours

About the RoleWe are looking for a confident, organized, and customer-focused Remote Receptionist to support a construction business focused on roofing and custom home services.
This is a highly phone-based role combining inbound lead response, outbound follow-up, cold calling, appointment booking, and call tracking. You’ll be one of the first points of contact for potential customers, helping turn inquiries into booked consultations while ensuring every interaction is properly documented.

What You’ll OwnInbound Lead Response
• Receive and handle calls from leads who have submitted forms through the company website.
• Qualify their interest and understand their needs.
• Move qualified leads toward a booked appointment with the appropriate team member.

Outbound Lead Follow-Up
• Proactively call prospects who have expressed interest but have not yet converted.
• Keep the pipeline warm through consistent follow-up.
• Reduce drop-off between initial inquiry and consultation.

Cold Calling




• Conduct structured outbound cold calling campaigns.
• Generate new interest in roofing and custom home services.
• Follow established scripts while adapting naturally to live conversations.

Appointment Booking
• Schedule consultations and site visits accurately.
• Coordinate availability with the appropriate team members.
• Avoid double-bookings and missed opportunities.

Call Tracking & Notes
• Log every call, outcome, and follow-up action clearly.
• Keep lead records accurate and up to date.
• Ensure the team always has a current view of where each lead stands.

Professional Brand Representation
• Serve as the first voice many customers hear.
• Communicate warmly, clearly, and professionally.
• Speak confidently about the company's roofing and custom home offerings.

Required Experience & Skills• Proven experience in a receptionist, call center, customer service, or inside sales role

📌 Receptionist (Construction) (Argentina)
🏢 Pavago
📍 Argentina