AgileEngine, a remote-first IT company, seeks a Senior Help Desk Technician to manage device lifecycle, access, and endpoint security across a distributed workforce. You will deploy SentinelOne, onboard/offboard users, and build self-service resources while enforcing security controls and IAM practices.
The role requires strong Google Workspace, Jira Service Desk, and English communication skills, with experience supporting multiple time zones and driving IT improvements in a fast-paced startup