dLocal is the financial infrastructure powering integral commerce in the world's fastest-growing markets. The biggest companies in the world trust us to unlock growth in 60+ countries across emerging markets—moving money where others see complexity. We don't just process payments; we are architects of payment ecosystems and partners in our customers' expansion. You'll work alongside 1,300+ teammates from 40+ nationalities and tackle global challenges from day one.
What's the opportunity?
As our Execution & Enablement Specialist, you will play a key role in driving operational excellence across dLocal's Payins network. You'll own strategic relationships with processors, acquirers, APM providers and issuers, ensuring smooth and high‑performing operations. Collaborating across teams, you'll optimize costs, boost approvals and reliability, and deliver seamless merchant go‑lives. You'll also lead the end‑to‑end process of introducing new payment methods and enhancing existing solutions—making a tangible impact by increasing approval rates, reducing costs and latency,
and accelerating merchants' time‑to‑revenue.
This role will cover the Argentina and Bolivia markets.
Reports to the Execution & Enablement Manager, South LATAM.
What will I be doing?
Partner & processor management
- Own day-to-day operational relationship for assigned partners (for Cards and APMs): onboarding, contract changes, operational migrations, and go‑live readiness.
- Coordinate root‑cause investigations and remediation with partners and internal teams to resolve business and technical blockers.
- Coordinate with various internal teams and relay processor feedback; support market‑specific needs and practices to improve continuity.
Enablement & commercial responsibilities
- Negotiate pricing, SLAs and special commercial terms (ex, commercial campaigns with issuers); enable partner features and new payment flows.
- Manage fines process and costs structures: track, upload evidence