Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
Job Description
At AbbVie, our business strategies are centered around the patients at the core of everything we envision. The Patient Support Programs Lead will be responsible for overseeing all of AbbVie’s Patient Support Programs, as well as coordinating multiple support functions and activities for the patient’s in-field team. Critical thinking and influence in diverse patient strategies, initiatives and educational interactions would be essential capabilities for this role.



This position will report to the Patient Relations Manager and will work cross-functionally with the different Brand Teams, Functional Areas, and Business Partners in designing, implementing, and measuring the effectiveness of key patient solutions and services.
Responsibilities
- Lead AbbVie Care Specialists and Patient Advocates and provide guidance and support, including training, mentoring, and effective feedback to foster a culture of continuous learning and engagement within the team.
- Implement and monitor metrics to measure the effectiveness and impact of Patient Programs, identify trends and patterns, and make data-driven recommendations for improvements and cost-savings opportunities.
- Establish and maintain a robust system for tracking and reporting Patient Programs metrics, including key performance indicators, progress towards goals, among other relevant business intelligence.
- Ensure compliance with regulatory requirements and ethica

📌 Patient Support Programs Manager (San Juan)
🏢 PowerToFly
📍 San Juan