Additional Considerations (if any):
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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Aisles Online Service Lead
Department: Aisles Online
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We’re seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers’ lives easier, healthier and happier.
The Role and Why It’s Important
At Hy-Vee, our Aisles Online department runs on the energy and leadership of people who can keep operations moving smoothly while delivering an outstanding experience for every customer. As an Aisles Online Service Lead, you’ll assist in managing daily operations, directing labor, and keeping the team focused and on track.
From supervising employees and organizing workflow to handling customer concerns and communicating with department leadership, your work helps ensure every order is fulfilled accurately and on time.
If you’re a natural leader who thrives in a fast-paced environment and takes pride in running a tight, customer-focused operation, we’d love to have you on board.
What You’ll Do
No two shifts are exactly the same, but here’s what you can expect:
- Deliver outstanding customer service by greeting customers warmly, assisting with their needs, and handling and resolving customer concerns as needed
- Supervise and direct the work of Aisles Online employees, organizing and planning labor for efficiency and cost control
- Maintain in-house quality control including cleaning, proper handling of equipment and merchandise
- Communicate with supervisors regarding labor needs, receiving, storage, rotation, and delivery issues
- Respond to questions and issues from employees and cu
📌 Aisles Online Service Lead (Perú)
🏢 Hy-Vee
📍 Perú