Join our innovative, technology-driven team and take the lead in driving business growth by building and nurturing high-value post-sales relationships with prominent brands, enterprises, institutions, and government agencies across the Americas. Reporting directly to the CEO, you’ll act as a strategic advisor to our clients—aligning their business objectives with our cutting-edge language accessibility solutions. This role is adecuado for candidates who thrive at the intersection of technology and business, with a knack for identifying revenue opportunities, driving customer success, and influencing organizational growth.

Primary Responsibilities

Client Relationship Management & Business Alignment

Cultivate relationships with key decision-makers, positioning the organization as a trusted partner in achieving their business goals.

Proactively identify and address client needs, leveraging insights to drive satisfaction, retention, and long-term loyalty.

Revenue Growth and Expansion

Own the renewal and upsell process,



using data-driven insights to uncover expansion opportunities and negotiate high-impact deals.

Develop and execute account growth strategies, focusing on increasing customer lifetime value and maximizing revenue potential.

Onboarding

Lead the onboarding process for new clients, ensuring a smooth transition and rapid adoption of our solutions.

Collaborate with cross-functional teams to tailor training, resources, and support—aligning them with the client’s strategic objectives.

Performance and Business Intelligence

Continuously monitor and analyze client performance metrics, translating data into actionable insights for both clients and internal stakeholders.

Present monthly strategic reports to clients highlighting ROI, usage trends, and opportunities for optimization.

Issue Resolution and Cross-Functional Leadership

Act as the primary escalation point for client issues, ensuring swift resolution and maintaining high satisfaction levels.

Part

📌 Account Manager (Argentina)
🏢 Pampa Talents
📍 Argentina