The Executive Director, Site Reliability Engineering owns reliability for a major product domain of the integral network estate, as a senior member of the Network Services SRE leadership team. This leader drives the definition and adoption of SLOs for the domain, owns and prioritises its reliability backlog, runs its reliability and post-incident reviews, and directly leads the SREs embedded in the domain alongside domain engineers aligned to the SRE practice through a dotted line. Working with the SRE leads of the other domains, they define and drive SRE culture, standards, and ways of working across the whole of Network Services.

In parallel, the Executive Director serves as the Argentina (Buenos Aires) Regional Lead for Infrastructure Platform Foundational Services (Network, Storage, DataCentre, Data Protection and Recovery). Accountable for site strategy, talent development, governance, executive presence, and operational alignment across the region.



The role establishes Argentina as a strategic engineering hub by building and sustaining high-performing engineering teams aligned to global priorities and outcomes.

This leader partners closely with network engineering, Network Rapid Response (NRR), Product Engineering, and the automation platform and data engineering teams to ensure strong operational alignment, effective escalation, end-to-end service ownership, and continuous reliability improvement.

Job responsibilities

Functional Responsibilities - Site Reliability Engineering
- Own the reliability outcomes for a product domain of the network estate, and build deep understanding of its architecture, failure modes, and risk profile
- Drive the definition, instrumentation, and adoption of SLIs and SLOs across the domain's services, working through the domain's engineering teams rather than defining them in isolation, and use error-budget consumption as a live prioritisation input
- Own the domain's reliability backlog: identify the engineering work that materi

📌 Executive Director (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires