Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.
We are currently seeking a talented individual to become a Slot Attendant. An individual could be successful if they possess the following.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Set the example for department by performing all functions of the position with professionalism and the highest level of guest service.
- Assist guests with how to play, read, and understand slot machines. Address any guest service concerns or questions with the highest level of guest service.
- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.



Ensures customer service standards are followed by all team members and addresses issues as they arise.
- Ensures customer service meets established standards.
- Verifies jackpot payouts but only up to $XX amount.
- Assists with service light calls in accordance with established procedures.
- Notifies Lead Slot Attendant if any technical or service issues arise.
- Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Maintains strict confidentiality in all departmental and company matters.
- Processes jackpot wins and notifies the CSM as needed
- Understands, promotes and explains company promotions and points system
- Recommends Oaklawn Rewards program to players not using a membership card
- Accurately completes paperwork within the guidelines of State, Federal regulations and company policies and procedures
- Supervises necessary authorization (request for jackpot) and pay out of hand-pai

📌 Slot Attendant (General Pizarro)
🏢 oaklawn
📍 General Pizarro