30 sep
|
Emi Labs
|
Provincia de Buenos Aires
30 sep
Emi Labs
Provincia de Buenos Aires
At Emi Labs we are on a mission to increase Frontline Workers’ access to professional opportunities.
This is a 2.7 billion population that accounts for 80% of the world’s workforce. They are digitally invisible, as there’s little to no data available on who they are, their career history, or their skill set, limiting their access to professional opportunities and growth. We're here to transform this by building the infrastructure to make Frontline Workers visible.
Our first step to achieving our mission is to transform the recruiting experience into an easy, human and fair process, for both candidates and companies with high-volume job openings.
Emi, our main product, is an A.I. recruitment assistant that enables companies to engage in a conversation with each applicant to detect interested and qualified individuals while saving Recruiters a huge amount of time by automating tasks such as screening, validating skills, scheduling interviews, and collecting documents.
We were part of Y-Combinator's Winter 2019 batch and in 2022 we have raised an $11M funding round co-led by Merus Capital and Khosla Ventures.
About the Customer Support Team
Our team is composed of enthusiastic people, who are up to a fast-paced environment, willing to do different tasks, and accept new challenges.
We are the first line of contact and problem resolution for our clients, understanding their pains and solving them or helping them get solved by our Tech team. Our team is also a source of key insights for the rest of the company. We are passionate about customer care and problem-solving, and we're driven by the opportunity to generate insights based on our knowledge.
What you'll be doing
You'll address customers' queries, requests, and issues and guarantee they are solved in a timely and efficient manner. Tech Support Reps are the first point of contact for our customers and help them get the optimal experience they deserve.
You'll interact with customers to get the context of the
📌 Customer Support Representative (Provincia de Buenos Aires)
🏢 Emi Labs
📍 Provincia de Buenos Aires