Cortica is looking for a Site Care Coordinator to join our growing multi-disciplinary team.
- As Site Care Coordinator, you will play a crucial role in optimizing client and provider scheduling to enhance service delivery and operational efficiency.
- As a consistent point of contact for families, you’ll collaborate closely with site leadership—including clinical, operational, and shared services (e.g., RCM, Scheduling, Enrollment, etc.)—to maintain a cohesive site culture, uphold the highest standards of care, and guide families through their journey at Cortica.
- By facilitating communication between families and various teams, the Site Care Coordinator ensures seamless coordination of care.
- This role is essential in managing cancellations, rescheduling, and implementing optimal scheduling practices that align with client needs and provider capacity.
- This position requires an on-site presence to effectively manage and oversee scheduling processes and address concerns promptly.

What will you do?

Patient Care Navigation:
- Guide patients through care pathways efficiently,



monitoring their progress and proactively identifying and addressing care delays and barriers.
- Serve as the point of contact for families, streamlining communication and guiding them through their Cortica journey.
- Keep families informed about wait times for services.

Scheduling Optimization:
- Create scheduling plans that adhere to best practices, ensuring providers are utilized to their full capacity while aligning with the clients' needs.
- Collaborate with clinical teams to integrate strategies into broader care plans, promoting a holistic approach to care.
- Provide scheduling support for contract scheduling processes, particularly for Schools-related contracts, and assist with scheduling activities for Value-Based Care (VBC) clients.

Communication and Collaboration:
- Collaborate closely with on-site leadership team to address and resolve client scheduling concerns efficiently and

📌 Scheduling Care Coordinator (San Rafael)
🏢 Cortica
📍 San Rafael