We are seeking a highly organized, detail-oriented, and client-focused Intake Specialist / Legal Administrative Assistant to join our growing Personal Injury team.

As one of the first points of contact for prospective clients, you will play a critical role in the client intake process while providing essential administrative support to attorneys and case managers.

Key Responsibilities

- Manage inbound and outbound communications with potential and existing clients.
- Conduct initial client intake interviews and gather relevant case information.
- Qualify leads and assess potential personal injury claims.
- Maintain consistent follow-up and communication with clients throughout the intake process.
- Open new cases and ensure all documentation is properly organized and maintained.
- Request, track, and organize medical records, police reports, and supporting case documentation.
- Prepare basic correspondence and assist with routine administrative tasks.
- Update case management systems and maintain accurate case notes and records.
- Coordinate with attorneys, medical providers, insurance companies, and other relevant parties.




- Deliver exceptional customer service and compassionate support to clients throughout their legal journey.
- Maintain confidentiality and comply with data privacy and legal standards.

Qualifications

- 1-2 years of experience in legal intake, legal administration, case management, or a related legal administrative role.
- Previous experience in a USA Personal Injury law firm is required.
- Bilingual proficiency in English and Spanish (written and verbal) is required.
- Strong communication, interpersonal, and active listening skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong organizational skills with excellent attention to detail.
- Proficiency with CRM systems, case management software, and Microsoft Office applications.
- Ability to handle confidential and sensitive information with professionalism and discretion.
- Self-motivated, proactive, and capable of working both independently and collaboratively.

📌 Legal Administrative Assistant (Buenos Aires)
🏢 Solvo Global Careers
📍 Buenos Aires