As a Client Service Account Manager within the Payments team, you will support a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities.

Job responsibilities:
• Act as key advisor to the client, providing advice and consultation on decision making
• Act as client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues
• Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities
• Use product knowledge to recommend and participate in product enhancements and service delivery plans
• Convey complex ideas and client issues with confidence




• Adhere to and ensure client's compliance with risk policies/practices and educates clients on new legal/regulatory/cyber changes

Required qualifications, capabilities and skills:
• Minimum 4 years of relevant industry and/or functional experience
• Understanding of core Treasury Services product sets
• Ability to present oral and written communication in an organized, clear and confident manner
• Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments
• Ability to partner with internal colleagues and external clients
• Applies sound judgment during the decision making process; evaluates risk factors
• Ability to be versátil with working hours and utilize virtual connectivity tools (VDI, Blackberry/Good mobile suite, etc.) when business needs arise

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporat

📌 Payment Client Service Account Manager (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires