Behavioral Analytics Consultant
About the Role
BRQ is hiring a mid-level Behavioral Analytics Consultant to support the sales process pre-sale and to lead new customers through structured onboarding packages on the Fullstory platform. No prior Fullstory experience is required — we'll fully train you on the platform. What matters most is a background in behavioral analytics, digital experience, plus a track record of deploying software solutions and running structured, multi-session client onboarding engagements.
For each new customer, you'll run the defined discovery, implementation, training, and strategy sessions to get customers live and adopting the platform.
You'll work primarily remote from Argentina for clients in Latin America, coordinating closely with BRQ's Account Executive
What You'll Do
Pre-Sales Support
Partner with Account Executives on discovery calls to understand prospect goals and technical environment
Deliver tailored Fullstory demos and run proof-of-concept trials (once trained)
Help shape scope and expectations for the onboarding package a prospect will need once they close
Deliver Structured Onboarding Packages
Across these engagements, you will:
Run discovery sessions to define success criteria, goals, stakeholders, and scope, and set onboarding timelines and expectations
Guide customers through technical implementation, configuring integrations, exclusion/masking settings, and custom data
Deliver platform training covering navigation, segments, session replay, engagement analytics, and admin/privacy best practices
Facilitate collaborative strategy workshops that connect platform usage to the customer's specific KPIs, use cases, and workflows, delivering prescriptive recommendations for continued success
Keep a clear record of customer engagement and outreach, and escalate stalled engagements to the Account Executive, CS
What We're Looking For
3–5 years of experience deploying or implementing B2B software/SaaS solutions for
📌 Behavioral Analytics Consultant (Argentina)
🏢 BRQ
📍 Argentina