Descripción del puesto

The Opportunity

Join our innovative, technology-driven team and take the lead in driving business growth by building and nurturing high-value post-sales relationships with prominent brands, enterprises, institutions, and government agencies across the Americas. Reporting directly to the CEO, you’ll act as a strategic advisor to our clients—aligning their business objectives with our cutting-edge language accessibility solutions. This role is adecuado for candidates who thrive at the intersection of technology and business, with a knack for identifying revenue opportunities, driving customer success, and influencing organizational growth.

Primary Responsibilities

Client Relationship Management & Business Alignment

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Cultivate relationships with key decision-makers, positioning the organization as a trusted partner in achieving their business goals.

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Proactively identify and address client needs, leveraging insights to drive satisfaction, retention, and long-term loyalty.

Revenue Growth and Expansion

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Own the renewal and upsell process,



using data-driven insights to uncover expansion opportunities and negotiate high-impact deals.

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Develop and execute account growth strategies, focusing on increasing customer lifetime value and maximizing revenue potential.

Onboarding

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Lead the onboarding process for new clients, ensuring a smooth transition and rapid adoption of our solutions.

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Collaborate with cross-functional teams to tailor training, resources, and support—aligning them with the client’s strategic objectives.

Performance and Business Intelligence

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Continuously monitor and analyze client performance metrics, translating data into actionable insights for both clients and internal stakeholders.

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Present monthly strategic reports to clients highlighting ROI, usage trends, and opportunities for optimization.

Issue Resolution and Cross-Functional Leadership

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Act as the primary escalation point for client issues, ensuring swift

📌 Account Manager (Argentina)
🏢 Pampa Talents
📍 Argentina