On-Site
ARG02 : Chiclana ****, CABA, BUENOS AIRES
Full time
Date Posted:
Country:
Argentina
Location:
ARG02 : Chiclana ****, CABA, BUENOS AIRES
UBICACIÓN: CABA, ARGENTINA
Estudios
Titulo Terciario, Técnico o Profesional en Carreras de Ingeniería Electrónica, Electrotécnica, Mecánica, Industrial o afines.
Experiencia
Mínimo 1 año de experiencia en cargos similares o afines.
Ideal con experiencia en compañías multinacionales, del rubro de Ascensores y/o en el sector de servicio.
Conocimiento
Ideal con conocimientos en diferentes tecnologías electrónicas del rubro de ascensores.
Nivel de Inglés Básico.
Competencias Requeridas
Orientación a Resultados.
Orientación al Cliente.
Gestión del Cambio (Adaptabilidad).
Comunicación y Trabajo en Equipo.
Funciones y responsabilidades
Atención de clientes en el mantenimiento y gestión de llamadas de emergencia (reclamos) de los equipos de la zona asignada, garantizando el cumplimiento de los estándares de calidad y seguridad establecidos por la Compañía.
Ejecutar las reparaciones y ordenes T menores (Ordenes del Cliente).
Informar a su Supervisor las anomalías, trabajos preventivos necesarios o correctivos de sus equipos a cargo.
Entregar los reportes en papel u otro soporte del cumplimiento de su ruta, como así también su registro de horas diarias para el pago de las mismas.
Apoyar en la resolución de problemas técnicos de ascensores que se requiera.
Cumplir en general con los lineamientos de EHS y calidad de la compañía.
Experiencia en instalación y modernización de elevadores muy deseable.
#BuildWhatsNext
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company.
We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!
We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.
We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model.
You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people.
As a general, people-powered company,



we put people - passengers, customers, and colleagues - at the center of everything we do.
We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do.
If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
Privacy Policy and Terms:
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential.
Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
Client Services Associate - Software - Tax Solutions
About the Role:
Grade Level (for internal use):
07
The Team:
S&P; Global Market Intelligence offers best-in‐class technology and industry best practices to manage risk, comply with regulations, and provide assistance to the financial services industry with meeting their compliance obligations.
Tax Solutions provides a comprehensive tax operations solution which includes technology, consulting and a robust managed service offering that enables clients to meet their daily compliance needs.
Tax Utility is a solution that provides a mechanism to securely exchange and share tax documentation with counterparties.
This position will provide client support to the Tax Utility community of users.
Tax Solutions | S&P; Global (spglobal.com) ( and Impact:** At the heart of S&P; Global, we are an information company.
With expertise across the world's largest industries, we leverage technology and data science, to provide the insights, software, and data to help our customers make better informed decisions, driving growth, performance, and efficiency.
You will have the chance to partner with our industry experts, with on‐job experience focusing on high impact work that allows you to apply and develop your skills.
Networking, business insights, and tailored learning opportunities all support your growth and development, setting you up for success as you begin your career.
Responsibilities include:
Identify and track basic client queries and feedback via Salesforce Queue, ensuring systematic prioritization and comprehensive coverage of customer support requests.




Provide timely responses on basic customer query handling across one or multiple Tax Solution suite of products using email communication and other digital channels to maintain high client satisfaction.
Deliver basic troubleshooting and resolutions with strategic escalation of middle to complex queries to subject matter experts while maintaining ownership of the overall client experience.
Provide engaging product demonstrations for current and prospective clients to showcase platform capabilities, drive user adoption, and support sales initiatives.
Maintain detailed documentation of client interactions, resolutions, and feedback to support continuous service improvement and build institutional knowledge.
Collaborate with cross‐functional teams including Product, Engineering, and Sales to ensure seamless client experience and contribute to product enhancement discussions.
What We're Looking For:
0-2 years' experience
Experience in Client Outreach Space, Regulatory & Compliance and financial data operations and Client support are required.
The ideal candidate will need to be detail oriented and task driven with a strong work ethic and able to work in a fast‐paced environment along with a big team and should also be able to contribute on an individual basis and as part of a team.
Strong verbal and written communication skills are required to communicate effectively with onshore team and have an excellent client service ethos.
Strong analytical and interpersonal skills
Bachelors or Masters Degree
Additional Preferred Qualifications:
Experience working on Jira and Salesforce is a plus.
We require all external candidates who reach the final stage of our interview process to attend at least one in‐person interview, which is ordinarily at your nearest S&P; Global office.
This must be completed before we can proceed to an offer.
About S&P; Global Market Intelligence
At S&P; Global Market Intelligence, a division of S&P; Global we understand the importance of accurate, deep and insightful information.
Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
Our Values:
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the essential intelligence they need to make confident decisions about the road ahead.
We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‐matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It's not just about you.
S&P; Global has perks for your partners and little ones, too, with some best‐in‐class benefits for families.
#J-*****-Ljbffr

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