Medallia is the pioneer and market leader in Experience Management.
Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.
We believe that every experience is a memory that can last a lifetime.
Experiences shape the way people feel about a company.
And they greatly influence how likely people are to advocate, contribute, and stay.
At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.
We empower exceptional people to create extraordinary experiences together.
Bring your whole self.
The Role and Team
We are seeking a Senior Staff Product Security Engineer to lead Medallia's security strategy and assurance efforts for AI-powered products, agentic systems, next-generation platforms, and emerging technologies.
This individual will serve as the technical leader for AI Security and Security Assurance, partnering with Product, Engineering, Architecture, Data Science, and Security teams to ensure security is embedded into the design, development, and deployment of modern AI-enabled capabilities.
The idóneo candidate combines deep expertise in application security, threat modeling, and security architecture with a strong understanding of Generative AI, LLMs, AI agents, and secure system design.
They will identify emerging risks, establish scalable security practices, and help define Medallia's long-term approach to securing AI-enabled products and platforms.
Responsibilities
AI Security Lead
Serve as the technical authority for security reviews involving:
Generative AI applications
LLM-powered features
AI agents
Agentic workflows
MCP (Model Context Protocol) integrations
AI skills and marketplaces
AI coding assistants
Bring Your Own Model (BYOM) capabilities
Define security requirements and guardrails for AI-enabled products and services.
Evaluate emerging AI technologies and assess associated security risks.
Partner with engineering and product teams to ensure AI features are secure by design.
Threat Modeling & Security Architecture
Lead threat modeling efforts for critical product and platform initiatives.




Establish and scale a threat modeling program across engineering organizations.
Conduct security architecture reviews for high-risk and strategic initiatives.
Develop security reference architectures, design patterns, and guidance for engineering teams.
Identify systemic security risks and drive long-term remediation strategies.
Security Assurance
Own and evolve Product Security assurance activities including:
Security reviews
Security assessments
AI security reviews
Security testing strategies
Security requirements and standards
Define risk-based approaches for evaluating emerging technologies.
Partner with engineering teams to embed security validation throughout the SDLC.
Secure Development & Developer Enablement
Establish secure development standards for AI-enabled applications.
Drive adoption of secure coding practices across engineering teams.
Develop scalable developer guidance and security enablement programs.
Evaluate and implement approaches to improve security feedback during development, including AI-assisted security review capabilities.
Security Automation & Innovation
Identify opportunities to automate security reviews and reduce manual effort.
Partner with security tooling owners to improve developer experience and security coverage.
Define metrics that measure effectiveness of AI security and security assurance programs.
Evaluate emerging security technologies relevant to AI and modern software development.
Cross-Functional Influence
Partner closely with Product, Engineering, Architecture, Data Science, Privacy, Legal, Compliance, and Operations teams.
Influence technical direction through expertise and relationship-building.
Mentor Staff and Senior Engineers in threat modeling, architecture reviews, and AI security.




Candidates based in the Buenos Aires vicinity will be prioritized as this role is Hybrid, 3 days per week onsite.
Qualifications
Minimum Qualifications
12+ years of experience in Product Security, Application Security, Security Architecture, or Security Engineering.
Proven experience operating at Staff or Senior Staff level within a technology organization.
Demonstrated expertise in:
Threat Modeling
Security Architecture Reviews
Application Security
Cloud Security
Secure SDLC
Vulnerability Management
Secure Design Principles
Demonstated experience securing modern architectures including:
APIs
Microservices
Kubernetes
Containers
Cloud-native platforms
Demonstrated understanding of security frameworks and standards including:
OWASP
NIST
SOC 2
ISO *****
PCI DSS
Demonstrated ability to influence engineering organizations and drive security outcomes without direct authority.
Preferred Qualifications
Experience securing:
Generative AI applications
LLM-based products
AI agents
Agentic workflows
MCP integrations
Retrieval-Augmented Generation (RAG) systems
Familiarity with AI security concepts including:
Prompt Injection
Indirect Prompt Injection
Tool Abuse
Agent Authorization
Data Leakage
Model Abuse
AI Threat Modeling
Experience developing security guidance for AI-enabled software development.
Security certifications such as CISSP, CSSLP, GIAC, AWS Security Specialty, or equivalent.
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees.
Medallia is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law.
Individuals with a disability who need an accommodation to apply please contact us at ******.
For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.
Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.
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📌 Staff Product Security Engineer, Ai Security & Security Assurance (Chubut)
🏢 Medallia
📍 Chubut