⭐ SAP First-Level Support Consultant (SAP FI Focus) – Advanced English – Remote (Europe & LATAM)

? Location: Europe & LATAM

? Work Model: Remote

? Contract Type: Freelance

? Allocation: Full Time

?️ Language: Advanced English (C1 required)

? Role Overview

We are looking for SAP First-Level Support Consultants to join an ongoing SAP support service supporting a large healthcare organization.

The role focuses on SAP ECC/R3 operational support, ticket handling, user administration, incident triage, and first-level functional support activities across multiple company codes and business entities.

This is an excellent opportunity for professionals with SAP support experience who enjoy service-oriented roles, user interaction, and high-volume operational environments.

? Responsibilities

• Provide first-level support for SAP ECC/R3 environments.

• Manage incoming incidents, tickets, and user requests.

• Process and resolve standard support cases independently.

• Perform issue triage and escalate more complex incidents to second and third-level support teams.

• Support SAP user administration activities.

• Monitor interfaces, IDocs, batch input processes, and operational alerts.

• Support recurring SAP FI period opening, closing, and locking activities.

• Participate in internal and customer meetings.

• Maintain documentation and support procedures.





? Requirements

• 1–2+ years of hands-on SAP ECC/R3 support experience using SAP GUI.

• Basic knowledge of SAP FI, including:

- Company Codes
- Fiscal Year Variants
- Period Opening and Closing Activities • Experience with SAP user administration using SU01.

• Basic understanding of role and authorization management using PFCG.

• Experience with ITSM or ticketing tools, preferably ServiceNow.

• Ability to manage a high volume of incidents and requests.

• Experience supporting users with different levels of technical knowledge.

• Advanced English (C1 required).

⭐ Nice to Have

• Previous experience in the healthcare sector.

• Experience supporting hospital groups or organizations with multiple company codes.

• Knowledge of IDoc monitoring, interfaces/EDI, and batch input processes.

• Exposure to SAP MM or SAP SD environments.

• Experience in multicultural and international support teams.

• German language skills.

? Benefits

• Fully remote work model.

• Full-time allocation.

• Long-term opportunity based on service quality and performance.

• International and collaborative environment.

• Exposure to large SAP ECC/R3 support operations.

• Opportunity to work within the healthcare sector.

? Apply now!

📌 SAP First-Level Support Consultant (SAP FI Focus) – Advanced English – Remote (Europe & LATAM) - Argentina
🏢 Sapindex
📍 Buenos Aires