Wintel Support Engineer - (Y869)

Wintel Support Engineer - (Y869)

16 oct
|
DXC Technology
|
Córdoba

16 oct

DXC Technology

Córdoba

Job Description:





Position Summary



Note: “Wintel based” refer to Windows Server Operating Systems interchangeably.



- This role will be responsible for the day to day support of all Wintel based Servers within the client environment, performing troubleshooting and resolving incidents.

- Work with 3rd party vendors, subcontractors and support teams to effectively support the environment and achieve SLAs.

- Maintain service availability

- Create and maintain relevant server support documentation.

- Provide input into change control, project planning and BC/DR activities.

- Perform general Wintel and VMware support duties and schedule maintenance tasks as required.



- Adhere to change control – create and implement changes as required to maintain the environment and ensure stability of the Windows Server environment and relevant supported services.

- Assist with projects as required. Some project may require after hour work.



EXPERIENCE REQUIREMENTS



- 5+ years of overall experience with Wintel based server support within server environments exceeding 500 servers.

- Advanced troubleshooting skills – application/service, OS and hardware

- Intermediate scripting skills (Powershell, VBS, Ansible)

- Intermediate automation skills (ansible, puppet, chef, salt)

- Good understanding of SAN

- Advanced experience in converged infrastructure administrations

- Ability to accurately perform RCA on resolved incidents and problems

- Be able to successfully demonstrate proficiency in at least 90% of Technical knowledge requirements and be able to perform 100% of Key responsibilities.

- Ability to increase proficiency to 95% within 12 months with some guidance from senior team members.

- Ability to mentor Junior team members.



MINIMUM Qualifications and Education Requirements



- Bachelor’s Degree in Computer Science, Information Systems, or equivalent.

- Relevant Windows Administration experience

- Microsoft and/or VMware certification is a plus

- ITIL Foundation Certificate v3 or v4 is a plus

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.ar/empleo/5402859/wintel-support-engineer-y869-cordoba/?utm_source=html

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