Additional Considerations (if any) At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title: Dairy Clerk Department: Dairy FLSA : Non-Exempt General Function Responsible for rotating and replenishing merchandise and ensuring highest quality standards are met. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies - Partnerships

- Growth mindset
- Results oriented
- Customer focused
- Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Dairy Department Manager Positions that Report to you: None Primary Duties and Responsibilities - Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
- Makes an effort to learn customers' names and to address them by name whenever possible.
- Assists customers by: (examples include) escorting them to the products they're looking for
- securing products that are out of reach
- loading or unloading heavy items
- making note of and passing along customer suggestions or requests
- performing other tasks in every way possible to enhance the shopping experience.




- Answers the telephone promptly and provides friendly, helpful service to customers who call.
- Rotates and replenishes merchandise and ensures highest quality standards are met.
- Unloads trucks and places product in appropriate storage area.
- Faces merchandise.
- Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.
- Builds end caps display and fills through the week as necessary.
- Orders product and supply that is requested by department manager
- Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.

Secondary

Duties and Responsibilities - Participates in the physical inventories (monthly and quarterly).

- Checks invoices against delivered product when asked.
- Assists in other areas of store as needed.
- Performs other job related duties and special projects as required Knowledge, Skills, Abilities and Worker Characteristics - Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.




- Ability to do simple addition and subtraction; copying figures, counting and recording
- Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience - Less than high school or equivalent experience and six months or less of similar or related experience.

Physical Requirements - Must be physically able to perform medium work exerting up to 50 pounds of force frequently; and up to 10 pounds of force constantly to move objects.

- Visual requirements include clarity of vision at a distance of less than 20 inches to less than 20 feet, with or without correction; depth perception.
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions - This position is exposed to noise and temperature extremes continuously, dirt and dampness frequently, and occasionally exposed to equipment movement hazards. This is a fast paced work environment.

Equipment

Used to Perform Job - Box cutter, two wheeler, ice cream carts, milk dollies, cash register, intercom, calculator, pallet jack, RPM. Contacts - Has daily contact with suppliers/vendors and customers.

Confidentiality None The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience. For information on company benefits visit Benefits | Hy-Vee . Employment is contingent upon the successful completion of a pre employment drug screen.

📌 Dairy Clerk (Santa Rosa)
🏢 hyvee
📍 Santa Rosa