Are you passionate about customer experience, solving technical challenges and making an impact?

At Interprefy, we believe in connecting the world through seamless multilingual communication. We provide remote simultaneous interpretation and multilingual solutions for events, meetings, and conferences, enabling seamless communication across languages. Our platform powers multilingual communication for renowned clients like the White House, Google, UEFA, and even astronauts on the ISS!

As a Remote Support Technician (RST), you’ll become an integral part of our operations. This role offers a unique opportunity to develop hands-on technical expertise while supporting exciting global events. You’ll gain hands-on experience working with RSI technology, videoconferencing tools, event management systems, and cutting-edge AI-powered solutions—all while being part of an international, diverse team.

What You’ll Do:

- Support Integral Events: Provide technical assistance to interpreters, speakers, and attendees to ensure flawless event experiences.
- Troubleshoot and Resolve Issues: Use problem-solving skills to quickly address technical challenges, keeping events on track.
- Grow Your Expertise: Start by independently managing smaller events and gain experience by working alongside Senior Technicians for advanced setups.
- Collaborate Globally: Work with colleagues from around the world to ensure seamless event delivery.
- Develop New Skills:



Participate in ongoing training programs to expand your knowledge and grow your career within Interprefy.

Working Hours and Flexibility: Our support team offers flexible shift models to fit your lifestyle:

- Model 1: Monday to Friday with 8-hour shifts (1-hour break included).
- Model 2: Tuesday to Thursday with 12-hour shifts (1 hour 45-minute break), plus 4 hours on either weekend day.

Shifts are scheduled weekly by the Operations Management team based on event needs. This allows you to balance work with life and develop a rewarding career on your terms.

What We’re Looking For:

- Curiosity and Growth Mindset: You're eager to learn and develop new skills.
- Technical Interest: Basic knowledge of videoconferencing tools or event technology.
- Strong Communication: Clear, customer-friendly communication skills for resolving issues with clients and team members.
- Team Player: Ability to collaborate across time zones and multicultural teams.
- Adaptability: Comfortable working in a fast-paced, dynamic environment.
- Problem Solver: Able to think on your feet and tackle technical issues quickly.

Requirements:

- A bachelor’s degree or equivalent work experience.
- Minimum English proficiency of B2.
- Minimum Spanish proficiency of B2.
- Additional languages are a plus.
- Consistent access to a reliable internet connection.
- Ability to work independently and follow instructions from team leads and senior staff.

Job Types: Full-time, Contract, Permanent Pay: From $1,405,005.00 per hour

Expected hours: 40.0 per week

Work Location: Remote

📌 Remote Support Technician - Fully Remote (LATAM) (Argentina)
🏢 Interprefy
📍 Argentina