Are you highly organized, detail-oriented, and good at keeping multiple projects moving at the same time? Do you naturally notice when something isn't working efficiently and look for ways it could be improved?

We're looking for a Bilingual (English/Spanish) Operations Coordinator to join our team. This is a remote position working with a U.S.-based company and collaborating with team members across different departments.

The adecuado candidate combines strong organizational and operational skills with analytical thinking, initiative, and a continuous-improvement mindset. We're looking for someone who doesn't simply follow processes, but understands them, manages them effectively, identifies problems, and helps us find better ways to work.

What You'll Do

Operations and Workflow Management

- Coordinate day-to-day post-production workflows, ensuring projects move efficiently and deadlines are met.
- Verify work orders and project information for accuracy and completeness before projects are initiated.
- Conduct quality control checks to ensure all job components meet company and client requirements.
- Assign and prioritize projects based on deadlines, client requirements, and departmental workloads.
- Monitor project progress and proactively identify potential delays, bottlenecks, or other issues before they affect delivery.
- Follow up on outstanding tasks and deliverables to ensure projects remain on schedule.
- Facilitate communication between departments, keeping team members informed about priority projects, deadlines, requirements, and schedule changes.
- Resolve scheduling conflicts and coordinate necessary adjustments with the people involved.
- Ensure client specifications are followed and final products are delivered accurately and on time.
- Maintain accurate operational records and information.
- Respond promptly to operational issues and take ownership of helping move them toward resolution.

Process Improvement





- Continuously observe day-to-day operations and identify inefficiencies, repetitive tasks, bottlenecks, unnecessary manual work, and opportunities for improvement.
- Investigate recurring operational problems and help identify their underlying causes.
- Suggest practical improvements to workflows and procedures that can increase efficiency, accuracy, productivity, and communication.
- Clearly document existing processes, problems, operational requirements, and proposed improvements.
- Work with technical team members to explain operational needs and help define requirements for process improvements and automation.
- Provide operational feedback on new tools, workflows, and solutions to help ensure they address the original business need.
- Monitor changes after implementation and identify opportunities for further improvement.

What We're Looking For

- Experience in operations coordination, workflow management, project coordination, customer service, or a similar operational role.
- Strong organizational and time-management skills, with the ability to manage multiple projects, deadlines, and competing priorities.
- Strong analytical and critical-thinking skills, with the ability to recognize problems, investigate their causes, and identify opportunities for improvement.
- Excellent attention to detail and a strong commitment to accuracy.
- Strong working knowledge of Microsoft Office applications, particularly Excel.
- Experience with Microsoft Access is a plus.
- Comfortable working with spreadsheets, reports, databases, and technology-based business processes.
- Proactive and resourceful,



with the ability to recognize when something requires attention without waiting to be told.
- Strong sense of accountability and follow-through.
- Ability to work independently and remain productive and responsive in a remote work environment.
- Ability to communicate problems, requirements, and ideas clearly to both operational and technical team members.
- Ability to remain organized and effective in a fast-paced, deadline-driven environment.
- Excellent written and verbal communication skills in both English and Spanish.

Why Join Us?

- Work remotely with an established U.S.-based company.
- Become an important part of the company's day-to-day operations.
- Work in an environment where initiative, problem-solving, and continuous improvement are valued.
- Collaborate directly with operational and technical team members to improve the way work gets done.
- Have a direct impact on operational efficiency, quality, and client service.
- Grow professionally as you develop a deeper understanding of our operations and take on additional responsibilities.

Ready to Make an Impact? If you are organized, dependable, proactive, and comfortable managing multiple priorities, and you naturally look for ways to make processes work better, we'd like to hear from you.

We're looking for someone who doesn't just follow a process, but understands it, manages it, questions it when necessary, and helps us continuously improve the way we work.

Job Type: Full-time

Application Question(s)

- Are you able to work full-time during business hours that substantially overlap with U.S. Eastern Time?
- Describe a specific process or workflow you noticed was inefficient. What problem did you identify, and what did you do or recommend to improve it?

Experience:
- Operations coordination, workflow management, or similar: 2 years (Required)

Language:
- English (Required)

Work Location: Remote

📌 Bilingual (English/Spanish) Operations Coordinator (Argentina)
🏢 Caption Media Group
📍 Argentina