NextChallenge is seeking a Customer Support Team Lead to build and lead operations across LATAM, including Argentina, Colombia, Chile, Peru and Mexico. Establish and manage call centre operations covering retention, promotional, survey, and VIP calls.
Develop and optimise team workflows and KPIs, leveraging tools such as live chat administration platforms, Jira, Slack, and other relevant systems. You will manage shift schedules, recruitment, onboarding, and training while ensuring fast,
📌 LATAM Customer Support Team Lead (Argentina)
🏢 NextChallenge
📍 Argentina
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