Take Your Customer Service Career to the Next Level! Do you enjoy helping people and making every customer interaction a positive one? Join a dynamic international team as a Customer Specialist and become a key part of delivering excellent customer experiences.

Role Overview As a Customer Specialist, you will be the first point of contact for customers, providing professional, personalized support across a variety of topics, including inquiries, orders, accounts, products, services, and general requests. Through phone, email, chat, and digital channels, you will understand customer needs, provide effective solutions, and ensure a smooth experience from the first interaction to resolution.

Key Responsibilities - Provide friendly, professional, and efficient customer support via phone, email, chat, and other digital channels.

- Assist customers with inquiries related to orders, deliveries, accounts, payments, products, and services.
- Understand customer needs and provide accurate, clear, and relevant information.
- Handle questions, complaints, and concerns efficiently while maintaining a positive and customer-focused approach.
- Support customers in navigating processes, platforms, products, and services.
- Accurately record customer interactions, requests,



and resolutions in internal systems.
- Work closely with internal teams to ensure issues are resolved quickly and effectively.
- Identify recurring customer concerns and provide feedback to help improve processes and service quality.
- Stay up to date with company products, services, policies, and procedures through ongoing training.

Requirements - Language Skills: Fluent in Italian (C1/C2 level) and English (B2 level) - Eligibility: EU citizenship or valid Portuguese residency card - Skills: Strong analytical, creative, and communication abilities - Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field Why Join Us - Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognising and rewarding your contributions - Meal Allowance: Enjoy a meal allowance to keep you energised during working hours - Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.

- Relocation Package: Receive support if relocating to ensure a smooth transition - Onsite Work: Engage and grow in a collaborative office environment Ready to take on this exciting opportunity?

📌 Italian Customer Specialist in Lisbon | Relocation Package (Córdoba) (Argentina)
🏢 BlueView Talent
📍 Argentina