Percona, a remote-only tech company, is seeking a Service Desk Agent to provide first-level IT support and incident management for staff. You will triage tickets, respond to end-user requests, and coordinate with IT Operations, Security, Compliance, and Privacy teams to ensure prompt resolution.
You will also onboard/offboard staff, train new hires, manage access provisioning, and maintain internal documentation for self-service and the Desk Team.
📌 Remote Service Desk Agent — Entry-Level IT Support Flexible (Argentina)
🏢 Visa Hunt
📍 Argentina
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