Main Purpose
Act as the primary local IT point of contact for Retail in Argentina, connecting business stakeholders, station operations, local vendors and Regional/General IT teams. Translate local needs into clear IT requirements and actions, ensuring disciplined follow-up and visibility on priorities, risks and progress. Maintain a hands-on, field-oriented approach, with regular visits to operational sites to validate solutions in real conditions.
Key Responsibilities
Business Partnership & Functional Analysis
Work with business users and station operators to understand processes, pain points and improvement opportunities, translating them into clear functional requirements for Regional IT and vendors. Facilitate meetings and workshops to align requirements and priorities, and keep stakeholders informed on IT activities, decisions and next steps. Build strong functional knowledge of the local Retail IT application landscape and coordinate training for key users.
Project, Initiative & Vendor Coordination
Coordinate local workstreams for projects, enhancements and change requests,



following Regional PMO practices, with structured follow-up of milestones, risks and actions through to closure. Coordinate day-to-day activities with local vendors and Regional/Global IT, tracking commitments, SLAs and deliverables. Support scope definition and prioritization of new initiatives, escalating blockers and driving ownership across teams without direct authority.
Field Engagement, Testing & Implementation
Maintain close contact with station operators and visit sites as needed to support issue analysis, pilots, testing and change validation in real operating conditions. Participate in UAT, pilots and post-implementation validation, capturing and following up on issues and feedback. Support go-live preparation and stabilization, identifying improvement opportunities from operational trends.
Operational IT Ownership & Service Continuity
Act as the local escalation point for incide

📌 Retail IT Business Partner (Buenos Aires)
🏢 Puma Energy
📍 Buenos Aires