Act as the primary local IT point of contact for Retail in Argentina, connecting business stakeholders, station operations, local vendors and Regional/Global IT teams. Translate local needs into clear IT requirements and actions, ensuring disciplined follow-up and visibility on priorities, risks and progress. Maintain a hands-on, field-oriented approach, with regular visits to operational sites to validate solutions in real conditions.

Key Responsibilities:

Business Partnership & Functional Analysis
- Work with business users and station operators to understand processes, pain points and improvement opportunities, translating them into clear functional requirements for Regional IT and vendors.
- Facilitate meetings and workshops to align requirements and priorities, and keep stakeholders informed on IT activities, decisions and next steps.
- Build strong functional knowledge of the local Retail IT application landscape and coordinate training for key users.
- Coordinate local workstreams for projects, enhancements and change requests, following Regional PMO practices,



with structured follow-up of milestones, risks and actions through to closure.
- Coordinate day-to-day activities with local vendors and Regional/Integral IT, tracking commitments, SLAs and deliverables.
- Support scope definition and prioritization of new initiatives, escalating blockers and driving ownership across teams without direct authority.

Field Engagement, Testing & Implementation
- Maintain close contact with station operators and visit sites as needed to support issue analysis, pilots, testing and change validation in real operating conditions.
- Participate in UAT, pilots and post-implementation validation, capturing and following up on issues and feedback.
- Support go-live preparation and stabilization, identifying improvement opportunities from operational trends.

Operational IT Ownership & Service Continuity
- Act as the local escalation point for incidents requiring deeper analysis

📌 Retail IT Business Partner (Rincón de los Sauces)
🏢 Trafigura
📍 Rincón de los Sauces