Job Title: Bilingual Patient Intake & Front Desk Coordinator
Position Type: Full-Time
Work Hours:
- Monday–Thursday: 8:00 AM–5:00 PM CDT
- Friday: 8:00 AM–4:00 PM CDT
- Includes a 1-hour unpaid break each day except Friday
Work Days: Monday–Friday
Salary: $6–$8 per hour, depending on experience
Workplace: Remote
Preferred Candidate Location: LatAm
Language Requirement: Bilingual – English and Spanish
About the Practice
Our client is an established medical practice specializing in pain management and interventional pain care, supporting patients experiencing chronic and acute pain conditions. The practice provides outpatient treatments and procedures designed to help patients manage pain and improve their quality of life.
The practice serves a diverse patient population, including a significant number of Spanish-speaking patients, making strong bilingual communication essential for this role.
We are looking for a dependable and patient-focused Bilingual Medical Front Desk & Patient Intake Virtual Assistant to support the practice's day-to-day front desk operations. This person will often be one of the first points of contact for patients, so we are looking for someone who can communicate professionally and warmly in both English and Spanish while keeping patient information, appointments, referrals, and follow-ups organized.
Scope of Work & Responsibilities
As the Bilingual Medical Front Desk & Patient Intake Virtual Assistant, you will help keep daily patient and administrative workflows running smoothly. Your responsibilities will include:
- Answering incoming patient calls and making outbound calls as needed.
- Communicating confidently and professionally with patients in both English and Spanish.
- Scheduling, rescheduling, and confirming patient appointments.
- Conducting new patient intake, including collecting and accurately documenting:
- Patient demographics and contact information
- Insurance information
- Other required intake information
📌 Bilingual Patient Intake (Argentina)
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📍 Argentina
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