BUSINESS RELATIONSHIP OFFICER I
Our Company
At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.
Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

A Brief Overview
The primary role of a Business Relationship Officer is a customer facing position whose primary role is to achieve, retain, deepen, and manage relationship.
Accountable for adhering to the Bank’s BSA, AML and Office of Foreign Asset Control (OFCA) applicable policies. Employees must follow specific unit procedures developed in compliance with the policies.



Employee is also responsible for reporting any suspicious activity and/or transactions in accordance with the Bank’s processes and comply with any mandatory BSA, AML and OFAC training assigned.

What You’ll Need to Succeed
• Prospect for potential new clients and turn this into increased business.
• Cold call as appropriates within your market or geographic area to ensure a robust pipeline of opportunities.
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients.
• Work with team to develop proposals that speak to the client’s needs, concerns, and objectives.
• Participate in pricing the solution / service.
• Closed new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Work proactively retention of Bank’s customers.
• Impact profitability through ensuring strategic and tactical management decis

📌 Business Relationship Officer I (San Juan)
🏢 FirstBank Puerto Rico
📍 San Juan