Meet Siena
Siena is the Agent of Record for CX, built for consumer brands like Spanx, FIGS, Brooklinen, and Grüns.
It runs as a connected multi-agent stack on top of a shared intelligence layer: agents that sell, support, listen, handle social and voice across the entire customer journey, turning every conversation into signal you can act on.

The team
We are a small, fully distributed, integral team. We have built leverage into how we work, which is what lets a team this size move at the speed we do.
We hire athletes. Everyone here owns real outcomes, defaults to writing over meetings, communicates with directness, and acts the moment they see something worth acting on. Low ego, high standards, fast clock.
If you want to set the bar rather than follow one, keep reading.
The Role
As a Forward Deployed Product Manager, Agents, you're embedded directly with strategic accounts, owning their deployment outcomes end to end while feeding insights back into the platform. You're the person on the ground who deploys agents, drives automation rates,



and turns what you learn into product improvements that scale across every customer.
You're energised by the loop: deploy agents, drive outcomes, identify gaps, build platform improvements, repeat.
What You'll Do
- Own AI agent outcomes for strategic accounts end to end: automation rates, resolution rates, time-to-value
- Deploy agents, identify what's blocking progress, then build the platform fix so the next account benefits
- Work directly with enterprise CX leaders to design and execute AI transformation roadmaps
- Turn deployment insights into platform capabilities: what you learn in the field shapes what we build next
- Build and improve agent capabilities that work across platforms: support, shopping, reviews, voice, social
- Design evaluation systems: QA suites, automated testing, performance monitoring
- Run full launch cycles from internal testing to GA, including customer enablement, demos, and co-selling alongside sales

📌 Forward Deployed Product Manager (Argentina)
🏢 Siena AI
📍 Argentina