Overview

We are an established residential landscaping company serving high-end homeowners in the Greater Seattle area. Our work includes landscape construction, recurring maintenance, property enhancements, irrigation, planting, pruning, mulch, hardscape, fencing, and related outdoor projects.

We are looking for a capable Sales and Estimating Coordinator who already understands residential landscaping and can take ownership of backend sales administration from initial inquiry through completed proposal and clean handoff.

This is not a basic data-entry or general virtual-assistant position. We need someone who can think critically, identify missing information, research unfamiliar items, make sound recommendations, and move work forward without waiting for step-by-step instructions.

The right person will be technically strong, highly organized, resourceful, and comfortable learning new systems. Experience with LMN is helpful but not required. Experience with another landscaping, field-service, estimating, CRM, or job-management platform is acceptable if you can demonstrate that you understand estimating workflows and learn software quickly.

Responsibilities

- Answer inbound calls professionally, understand the customer's request, collect complete information, and determine the correct next step.
- Qualify residential landscaping leads based on service type, location, project scope, timing, budget, and company fit.
- Organize call notes, emails, photos, measurements, estimator notes, supplier information, and client requests into a complete job record.
- Build accurate, client-ready proposals in LMN using company templates, pricing tools, production information, and estimator direction.
- Support estimating for landscape construction, maintenance, enhancements, irrigation, planting, pruning, mulch, hardscape, fencing, and related residential services.
- Identify missing quantities,



unclear scope, conflicting notes, pricing gaps, or operational risks before a proposal is sent.
- Research materials, products, plant information, specifications, vendors, and unfamiliar scope items when the answer is not immediately available.
- Communicate with clients to obtain missing information, coordinate appointments, provide status updates, and follow up on open proposals.
- Help coordinate estimator calendars and ensure appointments, notes, reminders, and handoffs are complete.
- Maintain accurate proposal stages, next actions, due dates, client records, and internal communications in company systems.
- Review work for accuracy before submission, correct mistakes promptly, and determine why they happened.
- Improve checklists, templates, documentation, and workflows so the same error does not continue recurring.
- Take ownership of assigned processes from start to finish and keep stakeholders informed without needing repeated follow-up.

Required Experience

- Direct experience working in residential landscaping, landscape construction, landscape maintenance, irrigation, or a closely related outdoor-service business.
- Previous responsibility for landscape estimating, sales coordination, proposal preparation, customer intake, project coordination, or operations support.
- Practical understanding of how landscape work is scoped, including labor, materials, equipment, access, disposal, production assumptions, exclusions, and client expectations.




- Strong technical ability and confidence learning CRM, estimating, scheduling, communication, document, and spreadsheet systems.
- Strong written and spoken English, including professional phone communication and clear client-facing writing.
- Demonstrated attention to detail and ability to catch incomplete, inconsistent, or incorrect information.
- Strong independent judgment: able to make progress, document assumptions, and escalate only when a decision truly requires management.
- Proven ability to research unfamiliar questions and evaluate whether the information found is reliable and relevant.
- Reliable internet, a quiet environment for inbound calls, and dependable availability during agreed Pacific Time business hours.

Preferred Experience

- LMN, Aspire, Jobber, SingleOps, Service Autopilot, ServiceTitan, or another field-service or landscaping platform.
- CRM management, sales follow-up, pipeline reporting, estimating templates, or proposal quality control.
- Supporting a premium residential service company with clients who expect responsive and detailed communication.
- Creating or improving SOPs, checklists, templates, and recurring administrative workflows.

What Success Looks Like

- Inbound leads receive prompt, professional, and complete responses.
- Estimates and proposals move forward without management repeatedly asking for updates.
- Proposals are accurate, clear, complete, and ready for client review.
- Missing information and scope risks are identified before they cause rework or lost margin. Every active opportunity has a clear status, owner, next action, and due date.
- Mistakes are corrected at the source through better documentation, checklists, or workflow changes.
- Management can trust that assigned work will be owned through completion.

📌 Sales Operations Coordinator - LATAM (Argentina)
🏢 Green Garden Landscaping
📍 Argentina