RESPONSIBILITIES

- Providing technical support and maintenance for payment and securities depository system projects
- Configuring, setting up, and installing systems
- Troubleshooting issues by analyzing application and system software logs (Oracle DBMS, Windows, Linux, UNIX)
- Preparing installation packages for delivered software (releases, release notes, RPM)
- Updating and preparing software installation documentation
- Collaborating with testing, business analysis, and development teams
- Actively participating in the implementation of new systems at all stages (installation, training, testing)

WHAT WE EXPECT FROM THE CANDIDATE

Experience and knowledge:

- Experience in customer support for application systems, including working with Service Desk tools, understanding ITIL principles, and prioritizing tasks
- Experience in the banking sector would be an advantage
- Understanding of the key principles and concepts of the securities market (knowledge of relevant terminology in English would be an additional advantage)

Hard skills:

- Basic knowledge of computer networks
- Experience with various operating systems: Windows Server, Linux (RHEL, CentOS, Oracle Linux), and Solaris
- Experience administering Windows Server, Linux,



and Solaris
- Knowledge of scripting languages (Bash, Batch, PowerShell)
- Experience with Git
- Experience with SQL, including writing and analyzing CRUD queries and analyzing query execution plans
- Hands-on experience with Docker and microservices
- Understanding of REST/gRPC, messaging queues, retries/timeouts, and basic fault-tolerance principles
- Experience with data replication tools (Oracle Data Guard, Oracle GoldenGate) is desirable
- Experience with Oracle RAC is desirable
- Experience with Jira, Confluence, SVN, VMware, PL/SQL Developer, and similar tools would be an advantage

Language skills:

- Spanish — Advanced (C1), required
- Russian — Upper-Intermediate/Advanced (B2/C1), required
- English — Intermediate (B1) or higher

WHAT WE OFFER

- Fully remote work from anywhere in the world
- Versátil start of the working day, taking GMT-3/-4 time zones into account
- New corporate equipment
- Employee referral program
- Continuous development of professional skills and personal competencies
- A clear and efficient onboarding process with support from an engaged mentor

📌 Technical Support Engineer (Argentina)
🏢 CMA Small Systems
📍 Argentina