Key responsibilities

- Lead day-to-day operational ownership for network services, including complex troubleshooting and coordinated restoration.

- Drive incident and problem management: run structured investigations, produce high-quality RCAs, and ensure corrective/preventive actions are delivered.

- Participate in and support major incident management (communications support, technical lead support, mitigation execution).

- Design and implement production-grade automation using Python, Shell, and Ansible (e.g., drift detection, change validation, automated diagnostics, safe rollout helpers).

- Engineer/support across:

- SD-WAN, SDA, and broader software-defined networking (SND)

- Routing and Switching

- Firewalls, Load Balancers, Proxies

- Improve reliability via standardization, guardrails, repeatable runbooks, and continuous validation.

- Build observability insights with developers/platform teams: actionable dashboards, high-signal alerting, and service health metrics.

- Apply SRE practices: operational readiness, toil reduction,



and reliability thinking; working understanding of NFRs and FMEA (or equivalent risk methods).

Required qualifications

- Demonstrated experience in incident response and problem management, including ownership of RCAs through closure.

- Strong hands-on networking skills across enterprise routing/switching and security/L4–L7 components.

- Strong automation capability using Python, Shell, and Ansible in production operations.

- SRE mindset with practical understanding of reliability concepts, NFRs, and risk analysis approaches (including FMEA familiarity).

- Ability to work independently, prioritize effectively, and deliver with minimal oversight.

Preferred qualifications

- Experience with Cisco ACI / Fabrics.

- VMware NSX experience (nice-to-have).

- Certifications such as CCNP (preferred), CCNA, and other vendor certifications.

- Experience in a financial institution / regulated environment (advantage)

- Advanced English writing and speaking

📌 Network SRE (Buenos Aires)
🏢 JPMC
📍 Buenos Aires