About Reap
Reap is a leading general payment technology provider that enables financial connectivity and access for businesses worldwide. By merging traditional finance with digital assets, bridging disparate economies, and connecting key financial players, we are transforming the financial landscape into a more interconnected and interoperable space for efficient money movement. With stablecoin-enabled corporate cards, payout solutions, and expense management tools, we streamline financial operations and empower businesses to scale. Our APIs enable businesses to embed finance into their own products and services, from issuing Visa cards to facilitating cross-border payments. Reap is supported by a strong network of investors, including Acorn Pacific Ventures, Arcadia Funds, HashKey Capital, Hustle Fund, Fresco Capital, Abacus Ventures, and Payment Asia.
About The Team
The CX team at Reap sits at the intersection of client relationships, technical problem-solving, and product intelligence. We are the people clients call when something breaks, when they need help integrating our API,
or when they want to understand how to get more value from the platform. AI is a big part of how we work. We use AI agent for client-facing automation and we build our own internal tools when the right one doesn't exist. We take AI seriously — not as a talking point, but as something that changes how we hire, what we expect from the team, and what good looks like. The team is global, async-first, and covers clients across APAC, EMEA, and LATAM. We are small enough that everyone's work is visible, and large enough that you will work across meaningful complexity — fintech infrastructure, card issuing, payments, KYC, and API integrations at scale. If you want a role where you can grow technically, build real client relationships, and have a direct line to how a fast-moving fintech platform evolves, this is the team.
LATAM
Location: Remote (LATAM)
Team: CX — Technical Support (TAM)
Shi
📌 Technical Customer Engineer (Perú)
🏢 Reap
📍 Perú