Job Title: Retention Manager Contractor Fee: $3,000 -
$3,500/month (USD) Work Arrangement: Remote Engagement Type:
Independent Contractor Commitment: Full-time (Approx. 40
hours/week) Company Overview: Tidal is a Direct Placement Agency
that helps job seekers find job opportunities for real growth. We
work with stable, responsible businesses experienced in remote
hires and are excited to welcome international team members. Tidal
is owned and operated by consumer brand owners and operators. We
have offshore team-building experience and aim to help businesses
leverage global talent. About This Role: We are hiring a Retention
Manager to support a fast-growing integral eCommerce brand, focused
on the technical and analytical side of lifecycle marketing. This
role owns the structure, logic, and experimentation behind email
and SMS in Klaviyo and Attentive—building scalable flows,
segmentation, and testing frameworks that improve customer lifetime
value, repeat purchases, and engagement. This is not a copywriting
role; content is handled internally. Instead, you’ll help a




performance marketing team execute campaigns, flows, and
automations, including A/B testing and content uploading. Key
Responsibilities: Own hands-on execution of email and SMS retention
in Klaviyo Build, optimize, and maintain lifecycle flows (welcome,
post-purchase, win-back, replenishment, etc.) Build and schedule an
always-on campaign calendar with the help of the marketing team
Develop and execute structured testing strategies across
segmentation, timing, offers, and flow logic Monitor performance
and translate insights into clear optimizations Partner with
internal teams to align retention efforts with broader growth and
brand goals Maintain strong data hygiene, segmentation logic, and
documentation within Klaviyo Software/Platforms/Tools: Klaviyo
(advanced, hands-on experience required) Attentive (SMS) Shopify or
similar eCommerce platforms Google Sheets and Google Docs Analytics
and reporting tools

📌 ARG - Retention Manager (Buenos Aires)
🏢 Tidal
📍 Buenos Aires