Our client is a fast-growing startup revolutionizing
live event ticketing. They buy and sell large volumes of tickets,
and the automation usually handles everything — but sometimes, fans
need a human touch. That’s where you come in. What You’ll Do: Step
in when automation fails: locate tickets, find buyer info, and
execute transfers manually File and follow up on support cases with
Ticketmaster to resolve technical issues Handle calls with
marketplaces to solve fulfillment problems Ensure every ticket is
delivered on time — no exceptions Your Schedule: Mon–Fri: 4:00 PM –
11:00 PM ET Sat–Sun: 12:00 PM – 11:00 PM ET Work 5 days per week
Who Thrives Here: Some shifts are calm, others are a rush before
tip-off. We want someone who doesn’t just survive the chaos — they
thrive in it. Speed, accuracy, and focus under pressure are key.
What We’re Looking For: Organized and detail-oriented Dependable
and trustworthy Quick and confident with computers Strong English
communication skills (written and spoken) Why Join Us: No prior
experience required. If you’re sharp, resourceful, and ready to
take on fast-paced challenges, you’ll fit right in.