Client Support Analyst | Smart Product Suite

Join the founding Smart Product Suite team in Argentina

Kainos is growing its Smart Product Suite capability in Argentina, and we're looking for Client Support Analysts to join us at the start of this exciting journey.

You'll be among the first team members in the region, working with global customers across North America and Europe while building expertise in enterprise SaaS products, Workday ecosystems, testing, and customer success.

This is an excellent opportunity for someone who enjoys solving problems, working directly with customers, and building a career in technology consulting and enterprise software.

What you'll do

- Support customers using the Kainos Smart Product Suite
- Build strong customer relationships and help deliver an outstanding customer experience
- Execute, maintain, and improve customer testing activities
- Analyse customer business processes and identify opportunities to improve quality and reduce risk
- Support onboarding, adoption, and ongoing customer success initiatives
- Collaborate with Product, Engineering, and Consulting teams to improve our products and services
- Develop expertise across Workday domains including HCM, Recruiting, Payroll, Financials, and Security
- Contribute to a collaborative global team while continuously developing your technical and consulting skills

What we're looking for We're looking for curious,



customer-focused people who enjoy problem solving and want to build a career in enterprise technology.

You'll bring

- Experience in a customer-facing environment
- Strong communication and relationship-building skills
- Excellent attention to detail
- Strong analytical and problem-solving abilities
- The ability to manage priorities and work independently
- A collaborative mindset and eagerness to learn

Nice to have:
- Experience in customer support, business analysis, testing, QA, or software delivery
- Exposure to SaaS, cloud technologies, or enterprise applications
- Experience with Workday, ERP, CRM, or HCM platforms
- Knowledge of software testing or quality assurance practices
- A degree in Business, Finance, Computer Science, Information Systems, or a related field

Why join Kainos? ✅ Be part of the founding Smart Product Suite team in Argentina

✅ Work with customers and colleagues across integral markets

✅ Build expertise in enterprise SaaS products and Workday ecosystems

✅ Learn from experienced consultants, product specialists, and technology professionals

✅ Access structured learning, mentoring, and career development opportunities

✅ Join a people-first culture where you'll be supported to grow and make an impact

Apply with your resume in English.

📌 Client Support Analyst (Buenos Aires)
🏢 Kainos
📍 Buenos Aires