Senior Technical Account Manager (Buenos Aires)

Senior Technical Account Manager (Buenos Aires)

16 sep
|
Pearster
|
Buenos Aires

16 sep

Pearster

Buenos Aires

Spoiler: This is where your next big move begins. What
this Journey Looks Like We are looking for a SR Technical Account
Manager for one of our clients, a US-based cloud-based
infrastructure company that powers the blockchain ecosystem. The
Solutions Engineering Team’s mission is to harness enterprise trust
through technical expertise, delivery excellence, and
professionalism. As a Technical Account Manager (TAM), you will
embody this mission by serving as the trusted technical advisor for
our enterprise customers after they adopt the services. While Sales
Architects focus on pre-sales motions, TAMs own the post-sales
journey—ensuring that customers realize long-term value, expand
their adoption, and become advocates for the company. You will
reinforce our core pillars by instilling confidence in the
company's solutions (Technical Sales), ensuring deployed
architectures are scalable and optimized (Solution Design), and
channeling customer insights back to our product teams (Product
Feedback). What You'll Lead and Build Partner with Customer Success




Managers and Sales to identify expansion opportunities within
existing accounts, aligned with customer priorities. Act as the
primary technical advisor and advocate for enterprise accounts,
ensuring measurable outcomes through adoption, retention, and
growth. Lead onboarding, enablement, and training sessions that
reinforce customer confidence and accelerate time-to-value.
Optimize solution architectures post-sale, advising on scalability,
performance tuning, cost efficiency, and security best practices.
Create and deliver technical workshops, quarterly business reviews,
and roadmap sessions that deepen enterprise engagement. Proactively
monitor account health, identify risks, and implement action plans
before they impact customer outcomes. Build trusted, strategic
relationships across customer organizations—from engineers to
executives—that foster advocacy and expansion. Capture customer
insights and feature requests, an

📌 Senior Technical Account Manager (Buenos Aires)
🏢 Pearster
📍 Buenos Aires

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