ShipHero is expanding its premium support tier and seeks a technically adept specialist to manage high-stakes escalations for VIP SaaS clients. You will collaborate with Engineering, DevOps, and Product to maintain service integrity, minimize downtime, and uphold stringent SLAs.
The adecuado candidate will bring crisis management, strong English communication skills, and a proven track record in enterprise support within a fast-moving, process-building environment.
📌 VIP SaaS Support Specialist — Premium Escalations (Argentina)
🏢 ShipHero
📍 Argentina
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