In a Nutshell
For a general team of customer-obsessed product support professionals, we are looking for a Product Support Specialist who is an enthusiastic and tech-obsessed problem solver to join our efforts to amaze our SMB customers with our service. We’re aiming higher and higher and we’re looking for the right technical professional, with a keen curiosity for all things technical, to join us.

Our Team of Product Support Specialists is small but mighty. For our customers, we are the face of the client. For the company, we are the advocates for the customer. We’re often the first to know what’s working and what isn’t. We use that knowledge to help guide the growth and evolution of all the client services.

This role will be remote in Argentina, reporting to our Director of Support based in the United States.

Our global teams are based in Bellevue, Washington, St. Petersburg , Florida, and Tel Aviv, Israel.

About Us
The client is a compact, quick-smart app that keeps you fully connected to your business, whenever and wherever you are working from. With the client,



you can track and perform all your daily tasks, from the "first hello" to the last invoice: Charge and collect payments, invite clients to book you online, create branded invoices and quotes, and send SMS appointment reminders - all in a few simple clicks, from one single app.

The client includes an online CRM to manage all client communications, online scheduling, online payments, email & SMS campaigns, lead-generating website widgets, and everything a small business needs to drive more business and provide excellent client service.

What You’ll Do
- Provide friendly, solution-oriented support to the client users via Zendesk tickets, live chat, Zoom, and phone — always aiming to deliver an excellent customer experience
- Respond to a wide range of customer questions and challenges, from account setup to troubleshooting issues, with empathy, patience, and professionalism
- Recreate and replicate user-

📌 Product Support Specialist (Buenos Aires)
🏢 Techunting
📍 Buenos Aires