About The Role

We're looking for an experienced Collections Officer who can confidently follow up on overdue accounts and work with US-based customers.

You should be persistent and firm without being aggressive, with strong English communication and follow-through.

What You'll Do

- Manage a portfolio of delinquent/overdue accounts
- Make outbound calls and send emails to follow up on outstanding payments
- Handle customer objections and payment delays professionally
- Follow up consistently on payment commitments
- Maintain accurate records and next steps
- Work toward daily and weekly collections targets and KPIs

Requirements

What We're Looking For

- Several years of hands-on collections experience in a dedicated Collections role (Collections Officer, Collections Specialist, Collections Agent, or Collections Representative) — actively working overdue accounts, negotiating payment arrangements, and managing a delinquent portfolio.




- Experience handling US customers/accounts is strongly preferred
- Strong spoken and written English
- Comfortable with high-volume outbound calls
- Clear, direct, and concise communicator
- Firm, persistent, and professional
- Strong follow-through and accountability
- Comfortable working with targets and performance metrics

This Role Is Not a Fit If:

- Your background is Accounts Receivable, Billing, Credit Analyst, or Credit Controller without a standalone Collections title
- Your "Collections" title involved mostly clerical, reconciliation, or data-entry duties rather than actively working overdue accounts and negotiating payments

Benefits

We offer:

- $1,300-$1,600/month, depending on relevant experience and demonstrated collections expertise
- LATAM-based candidates only
- Fully remote

📌 Collections Officer (Remote - LATAM) (Argentina)
🏢 Smart Apartment Data
📍 Argentina