Associate Financial Operations Specialist

The Associate Business & Financial Operations Specialist provides administrative support to the Company’s sales and operational organizations in delivering services to address customer requirements. This role is expected to manage multiple priorities, be detail-orientated, follow established processes, problem solve, and effectively communicate internally and externally to ensure services are delivered in accordance with the contractual agreements.

Responsibilities:

- Revenue & Cost Management

- Maintain integrity and security over company billing records, submissions, and financial documentation.

- Manage customer spend tracking, PO utilization, and ensure timely renewal execution to prevent service gaps.

- Independently Assist with third-party vendor invoice processing, and cost validation.

- Perform margin analysis to ensure profitability targets are achieved.

Customer Engagement

- Manage customer inquiries, escalations, and disputes, ensuring resolution while balancing profitability and client satisfaction.

- Assist with customer dashboard management, including contract dates, purchase orders, service requests, billing, and site ID tracking.

- Operational Process

- Ensure compliance with service-level agreements (SLAs), quality assurance (QA) standards, and process documentation for customer invoicing and contract execution.

- Identify, recommend, test,



and implement billing and reporting system enhancements to improve data accuracy and reduce manual efforts.

- Billing Coding Management

- Manage and assign ticket level coding, and validation to ensure accuracy and compliance with internal controls.

- Financial & Month-End Management

- Assist with month-end financial processes, including accruals, sales order creation, PO validation, invoice generation, and reporting updates.

- Work closely with Finance team to ensure accurate revenue recognition and compliance with corporate financial policies.

- Conduct ongoing margin analysis, cost performance tracking, and vendor rate evaluations to maintain operational profitability.

Basic Qualifications:

- Understanding of billing, revenue, accruals and data integrity concepts.

- Experience in customer engagement, dispute resolution, and service delivery within a contractual environment.

- Proficiency in Microsoft Excel.

- Proven analytical skills.

- Cost Management – Internal and External.

- Capability to drive multiple priorities in a fast-paced, high-volume service environment.

- Strong work ethic and ability to work independently.

Preferred Qualifications:

- Experience with Financial Reporting Systems.

- Excellent communication skills.

- Customer service focus.

- Deadline driven.

- Teaming attitude.

- University degree preferred but not required.

Travel:

- Less than 5%

📌 Associate Financial Operations Specialist (Buenos Aires)
🏢 Empresa reconocida
📍 Buenos Aires