About the RoleJoin WSP's global journey to enable responsible and effective AI adoption across the organization.We are looking for an AI Change Enablement & Communication Lead to play a key role in driving adoption of AI capabilities by shaping how we communicate, enable, and support behavioral change across our teams.This is a highly visible, global role where you will work across functions and regions to ensure AI is understood, adopted, and used effectively throughout business.The OpportunityAs the AI Change Enablement and Communications Lead, you will design and execute targeted change and communication strategies that address behaviors, barriers, and clearly articulate "why it matters" to the organization.You will be instrumental in translating AI capabilities into practical, human-centered messaging that supports real adoption and impact.Key ResponsibilitiesDevelop and execute AI change enablement and communications strategies aligned with business prioritiesDefine key audiences, desired behaviors, barriers, and interventions to drive adoptionOwn internal communications, including campaigns, announcements, leader toolkits, and recurring updatesProduce executive-level communication materials summarizing impact, progress, and next stepsTranslate AI capabilities into clear, practical messaging and real use casesGather frontline feedback and continuously refine strategies based on insightsPromote responsible AI use, including awareness around privacy, confidentiality, security, and governanceMeasure engagement and adoption through defined KPIs and adjust strategies accordinglyFacilitate workshops and enablement sessions across a distributed, global organizationSkills and QualificationsRequired5 years of experience in change management, internal communications, digital adoption, or transformation enablementExperience supporting technology, digital,



or AI-related initiativesProven ability to design and execute structured change plans (audiences, behaviors, barriers, interventions)Strong storytelling and communication skills, with experience developing multi-channel campaigns and leadership materialsAbility to operate at an executive level, translating complex topics into clear, actionable insightsStrong stakeholder management skills across multiple functions (IT, Product, HR, Communications, Legal, Business)Data-driven mindset, with experience measuring adoption and iterating based on insightsAI fluency: ability to explain capabilities, limitations, and use cases in a practical and accessible wayExperience promoting responsible and safe use of technologyStrong facilitation skills in multicultural and distributed environmentsAdvanced English (Spanish or Portuguese is a plus)PreferredBachelor's degree in Communications, Business, HR, Organizational Development, Marketing, or related fieldCertifications such as Prosci, ADKAR, CCMP, PMP or similarWhy this Role?
Opportunity to shape AI adoption at a global scaleHigh visibility with senior stakeholders and leadership teamsWork at the intersection of AI, people, and organizational transformationCollaborate with multicultural, cross-functional teams across regionsDrive real impact in how technology is understood and used across the organizationAbout UsWSP is a integral leader in engineering and professional services.
We are committed to innovation, collaboration, and delivering impactful solutions worldwide.This role is part of our broader transformation journey, where technology and people come together to shape the future of our organization.Title:*AI Change Enablement & Communication Lead *Location:CHL-SANTIAGOOther Locations:CHL-SANTIAGO, CO-CU-Bogóa D.C., AR-M-Mendoza, BR-RJ-Rio de Janeiro, MX-MX-Ciudad de México, PE-LIM-Lima, BR-SP-São PauloRequisition ID:********
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📌 Ai Change Enablement & Communication Lead (Mendoza)
🏢 WSP USA
📍 Mendoza