About DevRev
At DevRev, we're building the future of work with Computer - your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers - updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by integral companies across industries.
About the role
The Customer Engineer sits inside our Customer Experience (CX) team and is a customer-facing engineer who resolves the platform customer bugs that need an actual code change and builds important customer-facing features. Our CX model pairs two roles - Customer Outcomes (relationship and account ownership)



and Customer Engineer (code and incidents) - both powered by Computer, our AI engine that handles L1-L4 diagnosis instantly, 24/7.
Responsibilities
Product-area specialist
- Own deep expertise in one area of the product (e.g. integrations, workflows, search/AI, platform).
- Be the go-to escalation point for issues in that area, across accounts.
- Keep Computer's knowledge sharp for your area - feed in fixes, edge cases, and known issues.
- Spot recurring problems and drive them to a permanent fix or product change, partnering with the core Engineering team that owns the area.
- Translate customer technical needs into clear product feedback for Product and Engineering.

Resolution and feature development
- Own and resolve complex, code-level platform customer bugs routed from Customer Outcomes for your product area.
- Build important customer-facing features and enhancements that directly address customer pa

📌 Customer Engineer (Argentina)
🏢 DevRev
📍 Argentina